I was migrated from Virgin mobile (rolling monthly) to O2 on 13th July 2023. Phone and Text starting working within 24 hours but I had no Internet /Data. After contacting O2 Customer Support, I w as sent an O2 SIM to rectify problem but the problem still exists. I have contacted Customer Support on numerous occasions, I get asked to go over the If you haven’t already, check the current service in your area to see if you’ve been affected by an outage. 2. Test your device. Try the following: Turn airplane mode on then off. Turn your device off then on. Make sure mobile data is switched on. Update your device software. Reset your network settings. Whilst abroad, you can change your apn to “mobile.o2.co.uk” which will enable data abroad but will be wrong for the UK so with the correct data tariff and an apn of “idata.o2.co.uk” it will work correctly everywhere. Thanks for your suggestions! My roaming data was on and this was the reason why I was sort of panicking. In the meantime, I used the O2 live chat and they were most helpful. They suggested that I reset the network settings and, after turning my phone back on, I could finally get reception. Go figure To check if your new Airtime Plan is active, open the Watch app on your iPhone and tap on ‘Mobile Data’. In the ‘Data Plan’ section, if you see O2 with the word ‘activating’ then you’ll have to wait a little longer for set up to complete. If you see O2 with an orange ‘i’ next to it, then you’re all set up. If you're new to O2, you'll need to pop into an O2 store or order online to get a free Big Bundle sim. If you're already on Pay As You Go, text one of the following free to 21300: Big Bundles. BIGBUNDLE5 for the £5 tariff. 10DATABB for the £10 tariff. 15DATABB for the £15 tariff. 20DATABB for the £20 tariff. K0rru. 7. Remove and Reinsert Your SIM Card. 8. Check Your Mobile Data Limit. 1. Quick Ways to Fix Mobile Data Not Working on Android. Before trying some of the more technical fixes, start with these quick and simple fixes that may be all you need. Restart your phone. It’s obvious, but that quick reset fixes numerous issues. My wife's phone works fine, just me that had the issue. As mentioned above, data services are working in the UK, but not when I was in Europe. O2 international roaming FAQ. Written by Archie Burkinshaw, Content Writer September 28, 2023. O2 customers travelling abroad can enjoy EU roaming without charges of up to 25GB, with fair usage If you are having issues, please submit a report below. O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service. Report a Problem. Calls and texts are working fine. My number even transferred from another network. Just the data doesn't work

o2 data not working abroad